Determining program ownership: The case for other functions
There’s no single right way to decide. Sometimes finance, IT or your program management office are better suited than HR or procurement.
Determining program ownership: The case for procurement
There is no single right way to determine program ownership. When CW programs require structured cost management and a focus on control and oversight, procurement may be the best solution.
Determining program ownership: The case for HR
There is no single right way to determine program ownership. Human resources and procurement each bring a strong case to the table. Here are the strengths of HR.
SOW: Four ways to fund operational support
What are the best pricing options to support your statement-of-work program? We explore ideas for project-based arrangements.
Why direct sourcing solutions succeed
Members of SIA’s CWS Council advisory team discuss what programs should have in place to make their direct sourcing initiatives successful.
Why direct sourcing solutions fail
Despite its popularity, organizations’ direct sourcing efforts often have been underwhelming. Why your solution might not live up to expectations.
Program evolution: Which generation defines your program?
Knowing what generation your program currently resides in can help you better compete for talent, provide resources to your organization and direct your program for future growth.
ROI: Have we squeezed all of the water out of the rock?
As the industry has matured, it has become increasingly more difficult for programs to achieve cost savings. Here are some opportunities.
Program tune-up: Reversing the downward trend for VMS and MSP satisfaction
Net promoter scores for vendor management systems and managed service programs have been trending downward. Here’s what you can do to reverse this trend and boost your program.
Who is writing the check?
As technologies continue to drive high expectations for programs, it is time to reconsider funding strategies to increase the opportunity for stronger adoption and improve user experience.
