Benchmarks: Staffing providers offering service guarantees
As part of its annual staffing firm survey, SIA asked firms whether they offered their clients a service guarantee. Nearly half offered a complete money-back guarantee.
Benchmarks: Remote work for the post-pandemic temp
While the number of temporary workers able to work from home will drop post-pandemic, staffing executives still foresee about 20% of their temporary workers will continue to do so.
Benchmarks: Global SOW spend exceeds $500 billion
Businesses worldwide spent an estimated $523 billion on statement-of-work projects last year, according to SIA.
Benchmarks: Covid-19 ushers significant drop in spend
Covid-19 has brought an abrupt end to a decade of sustained growth of US business spend on temporary labor through staffing firms.
Benchmarks: MSP funding models
According SIA research, MSP funding varies by region. In North America, the supplier typically funds the MSP, though this model is noticeably less prevalent in many European and Asian markets.
Benchmarks: RPO services blending
The 2018 global RPO market was $5.4 billion in 2018, approximately 22% of which was from blended MSP/RPO contracts.
Benchmarks: Global VMS market spend hits $170 billion
VMS worldwide spend grew 10% in 2018 from 2017, representing the 10th consecutive year of double-digit growth.
Benchmarks: Supplier management strategies
As part of its annual Workforce Solutions Buyer Survey, SIA asks companies about their use of supplier management strategies, including recruitment process outsourcing, vendor management systems and managed service providers.
Benchmarks: Gross margin and bill rate trends
25.3% was the average gross margin among 16 publicly traded staffing firms tracked by SIA in 2018.
Benchmarks: MSP SOW spend by occupation
Information technology represents the lion’s share of the reported SOW spend (51%) going through an MSP, according to the 2019 MSP Landscape & Differentiators report by Staffing Industry Analysts.
