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‘Honest’ feedback, please

By |January 31st, 2018|

In order to improve your program, you need all stakeholders to be truthful. Providing the forum to encourage forthrightness will take some work, but is necessary, and worth it.
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Is this the year talent wins the war?

By |January 3rd, 2018|

From MSP offerings to how global expansion is approached, 2018 shows every sign of vast change for the ecosystem. In the end though, it boils down to talent winning the war.
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The right support level? Maybe you just need one-star service.

By |December 13th, 2017|

MSP services come in many forms. What options are there, and what is right for your organization?
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Incomplete missions in 2017? Make them part of your 2018 program roadmap

By |November 29th, 2017|

Most companies have a formal performance review process that includes self-reflection on the part of the employee. Such a process can be applied at the program level to help map out the coming year.
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Evaluate your suppliers smartly

By |July 12th, 2017|

They expect it. Make sure your process and what you’re judging them by are well-conceived — and whatever you do, don’t overcomplicate the issues.
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Hybrid MSPs: The way of the future

By |June 28th, 2017|

Most programs have yet to take advantage of the full potential hybrid MSPs offer. Here’s how to get more out of them.
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When your supplier fires you

By |June 21st, 2017|

As contingent workforce management has matured, suppliers are increasingly in a position to be more choosy in whom they work for. Don’t be the one to get fired.
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Expediting MSP Contracts

By |June 7th, 2017|

Sometimes the contract process is far too long and painful. How to work with MSPs, lawyers and other stakeholders to make it smoother and more timely.
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The global myth

By |May 17th, 2017|

Companies branching out beyond their national borders often claim “global” status. Why that label is a misnomer and why seeking out multiple MSPs might make for the most optimal service delivery.
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Private equity recapitalizes VMS/MSP provider

By |May 10th, 2017|

Private equity firm Harvest Partners acquired a stake in Pro Unlimited, securing a $450 million loan to invest in the VMS/MSP provider.