Telecommunications firm Avaya brought in Futurestep, a Korn Ferry (NYSE: KFY) company, to provide a recruitment process outsourcing program for operations in Europe, the Middle East and Africa as well as Asia Pacific.

The program aims to fill approximately 500 internal and external roles this year. The vacancies will focus on technology account management, sales and marketing, research and development roles, and corporate functions.

Futurestep recruiters will work at Avaya sites in the UK, Ireland, Germany, Hungary, Israel, United Arab Emirates, Australia, China and Singapore.

“Avaya is on a transformational journey where our talent needs are changing, and we need a partner to help us build an internal recruitment team with in-country experience, language capacity and market savvy,” said Steve Fitzgerald, Avaya VP of human resources.

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