cpaden

Christopher Paden

About Christopher Paden

Chris Paden, CCWP, is the senior director of contingent workforce strategies and research for SIA, with primary responsibilities supporting the CWS Council for the Americas and focused on benchmarking best practices and providing advocacy for the industry. He can be reached at cpaden (at) staffingindustry (dot) com.

Building a customer satisfaction program

|March 15th, 2023|

Knowing whether your stakeholders are pleased with your program and why is critical to its improvement and success. How to gain the intelligence you need to understand your customers and how best to serve them.
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A contemporary guide: Optimizing your program for 2023, part 2

|January 18th, 2023|

In a continuation of last week’s article, we offer additional ideas to help you structure your program for a successful 2023, such as embracing total talent and diversifying your workforce.
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A contemporary guide: Optimizing your program for 2023, part 1

|January 11th, 2023|

From formal management methodologies to building a community, some ideas to help you structure your program for a successful 2023.
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What’s driving total talent

|November 16th, 2022|

As companies are coming around to the next evolution of their labor programs, they are subtly calling on the tenets of total talent to differentiate and elevate their programs.
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Lessons from the 2022 CWS Summit

|October 5th, 2022|

SIA’s CWS Council team members discuss the most noteworthy trends to emerge from the CWS Summit North America, held last month in Dallas.
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Reconfiguring your program to go internal

|August 17th, 2022|

While many enterprise organizations utilize an MSP, a number are reevaluating and configuring their own internal teams and services to take their contingent workforce programs to the next level.
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A new reality: Moving closer to total talent

|June 29th, 2022|

As workers and companies alike are re-evaluating how they engage with each other, total talent management seems finally to be coming into fruition after years of hype. But the solution is not one-size-fits-all, so look for a dynamic approach.
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New solutions to age-old program problems

|May 11th, 2022|

Technology can help contingent workforce programs work through specific challenges, but program managers and stakeholders will require a mindset shift to maximize its effectiveness.
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Chart a path forward

|February 16th, 2022|

Building a contingent workforce program roadmap can help your organization achieve its strategic and operational goals. Here’s how.
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2021 in review: Big trends in CW management

|December 8th, 2021|

The past year has been another unprecedented one for the workforce solutions ecosystem. Here's a recap of some of the most important events and impacts of 2021.
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