stephen_clancy

Stephen Clancy, CCWP

About Stephen Clancy, CCWP

Stephen Clancy, CCWP, SOW Mgmt. Expert, is senior director, contingent workforce strategies, knowledge and research CCWP, at Staffing Industry Analysts. He has more than 25 years of experience in the HR and business process outsourcing (BPO) services marketplace as a market research analyst, marketing consultant, industry speaker, writer and developer of BPO solution partnerships. He can be reached at sclancy (at) staffingindustry (dot) com.

The right elements

|April 26th, 2017|

Identify the analysis tools that need to be incorporated before SLAs and KPIs take the stage.

Prune your program

|April 12th, 2017|

Strengthen your CW program staffing partner portfolio by weeding out the poor performers, rewarding your stars.

Defining the SOW management operation business model

|March 22nd, 2017|

After defining strategically why a statement-of-work management practice should reside in a contingent workforce program, the next question to be answered is exactly what that SOW management practice will be.

Boost your confidence

|March 8th, 2017|

Creating governance policies and procedures to ensure the long-term viability and adaptability of your program.

Fold it in

|February 15th, 2017|

Being strategic about adding SOW spend to a CW program will reap benefits.

The right mix

|February 1st, 2017|

Optimizing SOW solution partner engagement permutations.

Top failure mode for SOW engagements

|January 11th, 2017|

The breakdown point that has far-reaching consequences for statement-of-work engagements.

Steps before engaging SOW management-enabling technology

|December 21st, 2016|

As SOW engagement management gains attention across the marketplace, program managers need to know what to consider before engaging a technology platform.

Do a 360

|November 16th, 2016|

The importance of developing a 360-degree management perspective for your CW program.

Some considerations to implement an SOW management-enabling technology strategy

|October 26th, 2016|

Contingent Workforce program managers looking to fold SOW spend management into their programs should make technology a critical component of their plans.