As part of its 2019 North America Temporary Worker Survey, Staffing Industry Analysts asked temporary workers, “In 2018, to what degree did you work through freelance platforms focused on directly serving consumers such as Uber.com, Lyft.com, or Handyman.com?”
The vast majority of temporary workers are either not yet familiar with or are familiar with but not interested in human cloud services primarily serving consumers. However, 7% are earning at least some income from them, and 9% are considering using such services within two years. The 7% current usage was roughly comparable to the 7.9% rate reported in the previous year; nonetheless, among those using these services, median share of income earned in this manner increased to 20% from the 10% reported in 2016 and 2017.
Source: North America Temporary Worker Survey 2019: Are Temporary Workers Turning to Human Cloud Services for Employment?