Benchmarks: Temp workers have little interest in talent platforms
The use of freelance platforms by staffing firms’ temps dropped in 2020, with the majority of survey respondents not knowing about or not using business-related platforms.
Benchmarks: SOW spend through VMS
Despite being a focus area for vendor management system providers as well as CW programs, SOW represents just 16% of reported 2019 VMS spend under management, suggesting that it remains a largely unpenetrated market for VMS.
Benchmarks: Professional skills dominate RPO services
Recruitment process outsourcing is used most heavily for professional roles; however, providers meet needs ranging from apprenticeships to executive search.
Benchmarks: Programs to prioritize supplier consolidation, diversity
Consolidation and programs for diversity suppliers are top-of-mind for contingent program managers as they head into the new year.
Benchmarks: Staffing providers offering service guarantees
As part of its annual staffing firm survey, SIA asked firms whether they offered their clients a service guarantee. Nearly half offered a complete money-back guarantee.
Benchmarks: Remote work for the post-pandemic temp
While the number of temporary workers able to work from home will drop post-pandemic, staffing executives still foresee about 20% of their temporary workers will continue to do so.
Benchmarks: Global SOW spend exceeds $500 billion
Businesses worldwide spent an estimated $523 billion on statement-of-work projects last year, according to SIA.
Benchmarks: Covid-19 ushers significant drop in spend
Covid-19 has brought an abrupt end to a decade of sustained growth of US business spend on temporary labor through staffing firms.
Benchmarks: MSP funding models
According SIA research, MSP funding varies by region. In North America, the supplier typically funds the MSP, though this model is noticeably less prevalent in many European and Asian markets.
Benchmarks: RPO services blending
The 2018 global RPO market was $5.4 billion in 2018, approximately 22% of which was from blended MSP/RPO contracts.
