stephen_clancy

Stephen Clancy, CCWP

About Stephen Clancy, CCWP

Stephen Clancy, CCWP, SOW Mgmt. Expert, is senior director, contingent workforce strategies, knowledge and research CCWP, at Staffing Industry Analysts. He has more than 25 years of experience in the HR and business process outsourcing (BPO) services marketplace as a market research analyst, marketing consultant, industry speaker, writer and developer of BPO solution partnerships. He can be reached at sclancy (at) staffingindustry (dot) com.

Supplier selection: Buyers shift focus to worker quality over costs, risk

|July 15th, 2015|

With steady economic growth conditions creating fierce competition for the best quality talent in the marketplace, it’s critical to have the right staffing partners in your program. Meanwhile, strategic maturity and priorities of contingent workforce (CW) program leaders are shifting to focus more on competitive talent resource management than just spend control and risk mitigation. […]

Are you prepared? CW risk requirements play out on front page headlines

|July 1st, 2015|

Keeping your contingent workforce (CW) program informed and ready for statutory changes is critical, as addressed in Staffing Industry Analysts’ Program Maturity Assessment model. However, this is easier said than done, especially with the rapid-fire changes taking place today. Unfortunately, too many programs struggle to keep up with current regulations, whereas others over-react in their […]

The favorite hiding place for CW spend: Reclassifying SOW

|June 17th, 2015|

During the last few months, SIA’s contingent workforce strategies analyst team has conducted a number of program maturity assessments (PMAs) for its subscription-based CWS Council members. An emerging theme in these assessments has been that of statement-of-work (SOW) misclassification.

A PMA reviews an organization’s CW program management capabilities and drills down into the status of key […]

Don’t oversurvey stakeholders: Establish relevance

|June 3rd, 2015|

As contingent workforce (CW) program capabilities mature in the marketplace, more and more program managers are formally surveying their stakeholders for program service satisfaction and talent quality measures. This is an important step, from gauging the overall health and value of the program to defining the most critical path forward in growing program service capabilities. […]

Importance of a competitive engagement brand

|May 13th, 2015|

Employment branding management is a traditional standard component of most comprehensive recruitment process outsourcing engagements.

Make ‘passive recruiting’ a key element of your total talent management strategy

|April 29th, 2015|

After recently spending a few days recently engaged with hundreds of buyers at our sixth annual CWS Summit Europe in Amsterdam, we at Staffing Industry Analysts are energized. Of the numerous topics discussed, that of total talent management (TTM) drew significant interest. Questions ranged from how will this integrated workforce management solution evolve, to what […]

Develop a total talent management strategy, forget the hype

|April 15th, 2015|

Much has been written about the emergence of a blended workforce management solution that will leverage the integration of solutions such as MSP (managed service provider), RPO (recruitment process outsourcing) and others. This solution will integrate current sourcing processes, talent management practices, underlining technologies and program ownership to produce a unified resource.

Staffing Industry Analysts recently […]

Track this: be prepared with data to support program expansion

|April 1st, 2015|

When preparing to expand your contingent workforce program, whether in terms of new business unit coverage, new global locations or additional worker classifications such as statement of work (SOW) or independent contractors (IC) talent, there are a few approaches you could take.

Some CW program managers engage prospective business stakeholders with readiness assessment tools or success […]

Buyers’ market no more: Time to upgrade the partnership

|March 18th, 2015|

Circumstances are definitely shifting to the positive in labor markets. Hiring in both traditional and contingent work are approaching pre-recession levels, as is the unemployment rate.

As such, the market supply-to-demand ratio is changing and the leverage buyers had over the past several years may be shifting toward neutral. In other words, staffing firms will soon […]

Ready for a new tool? An FMS could be right for your program

|March 4th, 2015|

The curation of talent: talent clouds, private talent networks gated talent communities and preferred providers is how Staffing Industry Analysts’ research describes a core function of emerging talent management technology platforms. More simply, these are contingent worker talent pools and they are supported by a rising software toolset called freelancer management systems (FMS). The core question […]