Benchmarks

Benchmarks: Staffing providers offering service guarantees

|November 18th, 2020|

As part of its annual staffing firm survey, SIA asked firms whether they offered their clients a service guarantee. Nearly half offered a complete money-back guarantee.

Benchmarks: Remote work for the post-pandemic temp

|October 7th, 2020|

While the number of temporary workers able to work from home will drop post-pandemic, staffing executives still foresee about 20% of their temporary workers will continue to do so.
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Benchmarks: Global SOW spend exceeds $500 billion

|July 1st, 2020|

Businesses worldwide spent an estimated $523 billion on statement-of-work projects last year, according to SIA.
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Benchmarks: Covid-19 ushers significant drop in spend

|April 22nd, 2020|

Covid-19 has brought an abrupt end to a decade of sustained growth of US business spend on temporary labor through staffing firms.
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Benchmarks: MSP funding models

|January 2nd, 2020|

According SIA research, MSP funding varies by region. In North America, the supplier typically funds the MSP, though this model is noticeably less prevalent in many European and Asian markets.
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Benchmarks: RPO services blending

|December 11th, 2019|

The 2018 global RPO market was $5.4 billion in 2018, approximately 22% of which was from blended MSP/RPO contracts.
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Benchmarks: Global VMS market spend hits $170 billion

|November 20th, 2019|

VMS worldwide spend grew 10% in 2018 from 2017, representing the 10th consecutive year of double-digit growth.
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Benchmarks: Supplier management strategies

|October 23rd, 2019|

As part of its annual Workforce Solutions Buyer Survey, SIA asks companies about their use of supplier management strategies, including recruitment process outsourcing, vendor management systems and managed service providers.
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Benchmarks: Gross margin and bill rate trends

|October 9th, 2019|

25.3% was the average gross margin among 16 publicly traded staffing firms tracked by SIA in 2018.
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Benchmarks: MSP SOW spend by occupation

|September 11th, 2019|

Information technology represents the lion’s share of the reported SOW spend (51%) going through an MSP, according to the 2019 MSP Landscape & Differentiators report by Staffing Industry Analysts.
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