Greater interest among staffing buyers in analytics, a flattening VMS and MSP penetration rate and more interest in trying new staffing suppliers were among trends in data presented during a talk Tuesday by Staffing Industry Analysts’ John Nurthen and Bryan Peña during the last day of the Contingent Workforce Strategies Summit in Las Vegas.

Nurthen is executive director, global research, at Staffing Industry Analysts. Bryan Peña is senior VP, contingent workforce strategies.

The data came from a survey of representatives from more than 200 large companies around the globe that buy staffing services. Some of the trends seen in the data included:

  • Expect increased interest in analytics, SOW, strategy planning, global program management and total talent acquisition. However, some of the survey respondent’s plans for total talent management may be more aspirational, Peña said.
    • Among staffing buyers, 62% said they already had analytics for benchmarking bill/pay rates, and 34% planned to have that within the next two years.
    • 54% said they had SOW in their contingent workforce program, and 36% said they planned to do so in the next two years.
    • 39% had strategy planning that includes CW now and 47% plan to add it in the next two years
    • 29% had global management of CW now and 41% planned it in the next two years.
    • 15% said they conducted total talent acquisition now and 46% planned to have it in two years.
  • VMS and MSP penetration flattening while RPO increasing (off a smaller base)
    • According a three-year moving average, 71% of buyers surveyed used a VMS in 2016, unchanged from 2015 and up from 69% in 2014 and 66% in 2013.
  • Increasing interest in trying out new suppliers
    • 44% were interested in trying out new suppliers in 2016, up from 41% in 2015 and 40% in 2014.
  • Increased usage of contingent work expected, especially SOW and outsourced workers
    • Buyers expect their contingent workforce to represent 25% of their organizations total workforce in 2026. The percent is 20% today, up from 10% in 2009.
    • Respondents said they would use 40% more sow consultants and 41% more workers operating through entirely outsourced vendors on an ongoing basis.

Discussion of the buyer survey data was just one small part of the CWS Summit. Other discussions covered a variety of topics from taking a contingent workforce program global to legals issues facing the contingent workforce and from networking events to discussions of advanced analytics. The conference ended with a list of 50 ideas for contingent workforce managers, delivered by Peña; Staffing Industry Analysts’ Dawn McCartney, director of contingent workforce strategies and research; and Peter Reagan, director of contingent workforce strategies and research for Europe, Asia Pacific and Latin America.


Although the CWS Summit ended today, staffing-related events continue in Las Vegas as Staffing Industry Analysts today begins the Collaboration in the Gig Economy conference that will run through Thursday.