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MSPs expand strategies, target markets for the post-Covid CW program

|January 6th, 2021|

Accelerated by technological advancement and the global shift to remote work amid the pandemic, today’s managed service programs now enable faster adoption of new processes, sourcing strategies and technologies.
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Burdensome engagement manager workload calls for automation

|February 5th, 2020|

The CW program provides value to the company as a whole, but it may be adding to the engagement manager’s workload. Automating some processes can help ease their pain — and increase participation.
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Total talent management: Some talk, little advancement

|May 15th, 2019|

Despite years of hype, few organizations have reached an advanced stage of total talent management maturity. Here are the barriers to adoption.
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Safe background screening in a Covid-19 world — Part 2

|December 16th, 2020|

The background check is an important and complicated part of the hiring process — especially with all parties concerned operating remotely during the pandemic. More of what to keep in mind.
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Are you comparing apples to oranges? ZAP that approach

|August 2nd, 2017|

While a common best practice among businesses is to compare their metrics with those of their peers, the process needs to be well thought out or you may find yourself with the wrong data.
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Don’t take them for granted

|March 22nd, 2017|

A growing worker shortage gives warehouse and other light industrial workers options, leaving programs to become creative in attempts to attract and retain them.
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Plan for a successful 2017

|December 21st, 2016|

Some tactics to ensure you are prepared to propel your program into the New Year.
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Making conversions a valued TTM business initiative

|May 25th, 2016|

Developing a proactive, contingent workforce conversion-sourcing channel to support an organization’s talent acquisition group.
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Program policies and business rules: Don’t assume everyone knows they exist

|September 23rd, 2015|

How often do you get a call from a stakeholder telling you they need an ID badge and network access by tomorrow morning for a new contingent worker you had no idea was starting? Find it frustrating? Even though you have established comprehensive processes or business rules on how to engage a contingent worker, do […]

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Vendor neutrality: Revisiting its relevance

|August 3rd, 2022|

Vendor neutrality was once the mark of a sophisticated program, ensuring a level playing field for suppliers while delivering quality talent in a timely and cost-effective fashion. A former MSP manager now wonders if neutrality still serves the greater good.
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Driving SOW adoption? The name is key

|April 13th, 2022|

Contingent workforce programs that are set up to deliver staff augmentation services have had limited success bringing in statement-of-work spend. That may be due to a lack of understanding of what SOW really is.
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Sourcing channels: Keys to an effective guided buying process

|August 4th, 2021|

A guided buying process helps drive proper resource/supplier utilization and adoption of emerging sourcing channels like direct sourcing and on-demand talent sourcing. Here are three components such a process should have.
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H-1B updates: Wage hike delayed; rejected applications may be reconsidered

|March 17th, 2021|

The DOL is delaying the wage increase established in the waning days of the Trump administration for H-1B visa workers, while USCIS said it may reconsider rejected H-1B applications in light of rescinded policy memos.
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Legislation brings bevy of changes, concerns

|June 14th, 2017|

A new proposal in Ontario would bring equal pay for temps and notice requirement, but it raises concerns.
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Once hot, vendor neutrality may not be your best bet

|September 14th, 2016|

Vendor neutrality is not always the best option. Here are some rules of thumb.
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Considering a program change? Understand its value first

|November 11th, 2015|

In a recent CWS 3.0 article, I shared some pointers for program managers to consider for a successful change within their CW program. As we know, a successful change is critical for the program, the team implementing the change and the organization as a whole. But before you can concern yourself with having a successful […]

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CWS Symposium Live: Acquiring workers for the future

|September 29th, 2021|

The pandemic effected change in CW programs that would otherwise have taken years. While program managers adapted, they must be strategizing now for changes yet to come.
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Vaccines: Whose choice is it?

|April 7th, 2021|

As the vaccine rollout continues and definitive guidance is still pending, there are a few things to consider when developing return-to-workplace vaccine policies, including mandating vaccinations.
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Optimize your talent supply chain

|October 11th, 2017|

By exploring some available options — talent pools, FMS, in-house models, that help make the human cloud more collaborative.
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New York codifies absence protections with ‘no-fault’ ban

|November 30th, 2022|

New York codifies absence protections with a ban on “no-fault“ attendance policies. This law is a “good reminder” to review your policies, an attorney advises.
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